What started as a redesign request was already much more than that.
Trax Hydraulics are hydraulic specialists based in Southport, Lancashire — supplying, installing, and maintaining hydraulic systems and related products across a diverse range of industries and clients. When they approached me towards the end of 2024, the situation was more complicated than a straightforward redesign request. The existing WordPress site was outdated and failing to represent the business accurately — but the more pressing issue was something altogether more serious.
The site’s backlink profile had been severely compromised. A large volume of toxic and spammy backlinks had accumulated, and the consequences were visible: on occasion, visitors to the Trax site were being served Japanese spam content — a tell-tale sign of a search-engine cloaking attack driven by malicious backlinks. For a professional B2B business, having customers land on spam content is as damaging as it gets.
On top of the technical crisis, Trax had a difficult relationship with their existing developer — unreliable, unresponsive, and charging disproportionately for even the most minor updates. They needed a fresh start on every level.