07 / Contact Ormskirk, Lancashire
Get in touch

Send me an email. I read every one.

No forms, no chatbots, no contact portal. The address below goes straight to me — not a shared inbox, not an assistant. I reply within one working day, often the same morning.

Email

A short paragraph or two is plenty. Tell me what you’re trying to do and roughly when you’d like it done by — I’ll come back with whether I can help, who I’d recommend if not, and what a sensible next step looks like.

What happens next

Three small steps, no pressure.

  1. Step one · Within a day

    A short, honest reply.

    I read your message properly and write back with my first read — whether this sounds like work I can do well, what I’d want to understand better before saying yes, and a rough idea of what good next steps look like. If I’m the wrong person, I’ll say so and try to point you somewhere better.

  2. Step two · Optional 30 minutes

    A call, only if useful.

    For most projects, a 30-minute call is the fastest way to get to a sensible scope. Video or phone, your choice. No slides, no sales pitch — just enough conversation to know whether we’re a fit and what the work would actually involve.

  3. Step three · A few days later

    A small, plain proposal.

    A short written proposal — one to three pages — covering what I’d do, what it costs, how long it takes, and what I need from you. Fixed fee where possible, day-rate where genuinely necessary, never an open-ended hourly arrangement.

Roughly the work I take on

Three honest signals it’s a good fit.

  • — A

    A UK SME — usually 5–50 people — that wants a real consultant rather than an account manager between them and the work.

  • — B

    A project shaped like one of the six services on this site — WordPress build, AI feature, web app, SEO, AEO, ongoing care — or two of them together.

  • — C

    A timeline that allows for properly considered work. Most projects start two to six weeks out from first email — I keep the workload deliberately small.

If you’re outside any of that, still send the email. The worst that happens is I introduce you to someone who fits better.

One more time

rich@flexiweb.digital.

Don’t overthink the first message. A paragraph is plenty.